Privacy Policy

What Information Do We Collect?

We collect information when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

• To process transactions.

• To send periodic emails regarding your order or other products and services.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for order processing will be used to send you information and updates pertaining to your order. We may send promotional emails from time to time with discounts or offers. You will have the option to opt-out of any future emails by unsubscribing.

Do We Use Cookies or Other Tracking Technologies?

Yes, our website uses cookies and other tracking technologies to enhance your experience. Cookies help us remember and process your preferences, as well as analyze site traffic. You can manage your cookie preferences through your browser settings.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We use a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit card numbers) will not be stored on our servers.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request deletion of your data, please contact us at service@moresoo.com.

Your Data Protection Rights (GDPR & CCPA)

If you are located in the European Union (EU) or California, USA, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal data.

• Deletion: You can request that we delete your personal data, subject to certain exceptions.

• Opt-out of Marketing: You have the right to opt-out of receiving marketing communications from us at any time. You can unsubscribe from promotional emails by following the instructions in those emails.

To exercise these rights, please contact us at service@moresoo.com.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Data Transfers Across Borders

Your personal data may be transferred to and stored in countries outside of your country of residence. We ensure that all personal data is handled in compliance with applicable data protection laws and take appropriate measures to protect your data.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. We encourage you to review this policy periodically for any updates.