FAQ

We stand behind the quality of hair, and all hair comes with a 60 day guarantee under our warranty policy. 

The Remy Tape in Hair Can Last For 3 Months. And The Virgin Hair Can Last For 12 Months With Proper Care. 

Moresoo Hair Extensions Guarantee 100% Human Hair. But There are Two Different Quality Extensions. One is Remy Hair Extensions, This Can Last For 3 Months and We Suggested the Starter of Extensions to Use This. The Other is Virgin Hair Extensioins. This Hair Can Last For 12 to 16 Months. This is For Professional Hair Salon or Hairstylist. We Only Provide 100% Human Hair Extensions

If you burn the hair, it is dusty.And it is certified by goverment.

Our remy human hair is a high quality grade of remy human hair. It lasts for 1-2 applications with proper care (2 months - 4 months). The remy hair comes from many ponytails and gets processed like all regular hair extensions do. Our Virgin Hair is the highest quality human hair on the market. This hair comes from one single ponytail donor, undergoes a different brand new gentle manufacturing technology that allows the hair to last longer. Because the hair comes from one ponytail and gets processed in a 12 step process, this leaves the hair in its virgin state-allowing it to last for 5-6 wears (10-12 Months).

Hair color may be different under different light. Our product images are all shot under natural light. Please refer to your hair color under natural light to match the color of our product.

Made of 100% remy human Brazilian hair, Moresoo Curly Clip-in Hair Extensions are so easy to apply and take out, making you feel comfortable and soft, and with a variety of sizes to choose from, so it's sure to meet your needs. The hair comes curly, and can be styled lots of ways.

If you have curly hair, then curly clip-in hair extensions are likely to be your best option. They simply clip into your hair, and have a permanent curl applied, which means they blend in with natural curly hair. Another option is to curl your own extensions, but make sure you buy ones made of human hair.

As long as you remove them before showering and before bed, there’s no reason you can’t wear clip-in curly hair extensions every day. However, it’s important that you apply them properly following the manufacturer’s instructions to make sure you don’t damage your natural hair.

Taking care of long, curly hair can be difficult, which is why many women opt for clip in curly hair extensions, as these can be clipped in and removed when you like. To get the maximum life span out of your curly extensions, handle and brush them as little as possible. When brushing them it's best to use a wide toothed comb.

The cost of curly clip-in hair extensions can vary a lot. You should avoid the cheaper extensions made from artificial hair, as they are harder to style and look less natural. Clip in extensions made from human hair tend to cost from around $80 to $110 for a quality set.

Double wefted human hair extensions consist of 2 wefts of hair that have been sewn together so they can be used with a single clip, in exactly the same way as single weft extensions. They are great for adding instant volume and weight.

With normal use, you can expect your double weft clip in hair extensions to last anywhere from 3-6 months but if you are more gentle with them or use them less frequently, they could easily last you for up to a year.

You can wear our double wefted hair extensions as often as you like without damaging your natural hair. As long as you don’t tug on them when applying them or taking them off, they will cause no damage at all.

Yes, you can wash your hair and get blowouts without ruining your hair extensions. But do not do that Everyday! Our strong tape is extremely durable and lasts, as long as the scalp does not become excessively oily the bonds will stay. We have high quality tape that is strong. You can swim, workout, go on vacation, and not have to worry about your extensions coming out.

If you have thin to medium hair you will need 2-3 packs (100 to 150gram) of our remy tape in hair or 4-6 packs in the virgin hair. If you have thick hair you will need more packs of hair. You will need 3-5 in the remy and 4 or more in the ombre, or virgin collection.

Yes you can. Because our hair is 100% human hair all collections can be dyed. But Dye The Color into Darker Color Only if You Want to Keep the Hair Healthy. And You Are Suggested to Find Your Hairstylist to Do That.

If you have thin hair, tape in extensions are one of the best hair extension choices for you. Clips will be too bulky and may cause balding long term on those who have super fine hair. With tape ins your hair is protected from damage and breakage. If you have thin/fine hair, your hairstylist should use the single sided tape in method for your tape in application. The single sided method is applying one tape bond and one piece of single sided tape, forming one bond, instead of applying two tape wefts together. This places less weight on your hair and allows you to enjoy extensions without the risk of damage.

For the best color match we advise that you purchase a color ring. We can help you with the advices by your pictures. But there maybe color differnces. For Example, our #2 is different from other's color #2.

On average it takes 6-8 days to be delivered in the US and 1 to 2 weeks for international orders.Moresoo orders are shipped Monday-Friday out of our warehouse in USA with verified tracking. Orders are processed within 24 hours or less. Note: Any fraudulent high risk orders will be held until our team investigates. Please make sure your billing and shipping information are 100% correct and match the card you wish to use. All shipments include real-time tracking so that you always know where your shipment is at during all times.

Yes, we ship to all countries worldwide with verified tracking. We advise that you choose UPS Worldwide for fast and reliable shipping to your country. Standard Shipping can sometimes lose or take a long time to deliver to international first class mail. Orders can sometimes get held up in customs. We cannot be held responsible for orders held in customs. USPS First Class/Free Shipping is the slowest and cheapest option. If you are in a rush, choose UPS or Fedex.

You can send us email to ask tracking number after finishing your order. Our official email: service@moresoo.com

All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.

Moresoo Hair Extensions Has a Hair Factory Base to Ensure the Quality. And We Have Wholesale Business World Wide. If You Would Like to Do Wholesale Business, Please Email us: service@moresoo.com. We Will Quote You Accordingly. 

If You Are New to Hair Extensions Business Or If You Do Not Want to Stock At Your Cost. We Can Ship Your Order in Your Name.

Yes, You Can Email Us (service@moresoo.com) To Customize Your Item. But The Customized Order Takes About Extra 20 Days To Finish, and It Can Not Be Returned. Emails Us For More Details